Where can I find the FD (serial) number on a Greenstar boiler?
On data badges pre July 2010, the FD (serial) number is located within the long serial number. The 11th, 12th and 13th digit. e.g. 7716130155 6842205631(6 is the year 4 is the month)
On data badges after July 2010, the FD number is located in a different location e.g. 5570 006 000334 7716130137. As our Greenstar boilers were not manufactured until 2005 the FD example above would be June 2010.
More All FAQs
- The MyWorcester App has now been retired and is no longer available, please download our new app.
- For how long will my device get security updates?
- What are the advantages and disadvantages of the different types of heat pumps?
- How do I reset my EasyControl password?
- How do I log out and create a personalised Bosch ID account?
- I'm moving house and want to take my EasyControl with me. Can I install it in a new property?
- Do I have to subscribe to a service to be able to use the EasyControl?
- The thermostat updates automatically. Can I turn this off?
- We’ve had a power cut. Does that affect EasyControl?
- If I remove EasyControl from the wall (e.g. for renovation work) how long will its settings be kept?
Send enquiry
Send us an enquiry via our website and we'll get back to you as soon as we can.
Register guarantee
Register your Worcester Bosch product here by following a few simple steps.
Manuals & brochures
Lost the instructions? Don't worry. Download PDF copies of product user manuals, instructions or brochures here.
Customer support
Find out about our service plans and book your next appointment.
Customer relations
Please contact our customer relations team if you have any feedback, comments or criticism of our products or services.