I have received the wrong product, or it arrived defective or damaged
No problem. Just contact us within 30 days of the item's original shipping date to arrange for the return of your purchase. We will send a replacement or refund you for your purchase, provided the returned item(s) are received back in their original packaging, along with all accessories, warranty cards, manuals, software, etc., where applicable.
More All FAQs
- How do I reset my EasyControl password?
- How do I create a Bosch ID account?
- How do I log out and create a personalised Bosch ID account?
- I'm moving house and want to take my EasyControl with me. Can I install it in a new property?
- Do I have to subscribe to a service to be able to use the EasyControl?
- The thermostat updates automatically. Can I turn this off?
- We’ve had a power cut. Does that affect EasyControl?
- If I remove EasyControl from the wall (e.g. for renovation work) how long will its settings be kept?
- How many colours is the EasyControl available in?
- Guarantee vs Warranty