I have received the wrong product, or it arrived defective or damaged

No problem. Just contact us within 30 days of the item's original shipping date to arrange for the return of your purchase. We will send a replacement or refund you for your purchase, provided the returned item(s) are received back in their original packaging, along with all accessories, warranty cards, manuals, software, etc., where applicable.


Send enquiry

Send us an enquiry via our website and we'll get back to you as soon as we can.

Register guarantee

Register your Worcester Bosch product here by following a few simple steps.

Manuals & brochures

Lost the instructions? Don't worry. Download PDF copies of product use manuals, instructions or brochures here.

Customer Support

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Customer relations

Please contact our customer relations team if you have any feedback, comments or criticism of our products or services.